Surge in Popularity of Punjab Safe Cities Authority’s “Next-Gen Safety App”

LAHORE (HRNW): The Punjab Safe Cities Authority (PSCA) has reported a significant rise in the adoption of its “Next-Gen Safety App,” which has rapidly become a preferred digital safety platform for the younger generation (Gen-Z).

According to the Safe City spokesperson, the app is designed to provide a secure, reliable, and modern digital environment, ensuring that young citizens have direct access to emergency and support services at their fingertips.


Monthly Performance & Usage Highlights:

  • Anonymous Support: Over 1,900 users utilized the app’s chat service within a single month to share their problems while maintaining complete anonymity.

  • Expert Guidance: More than 555 citizens received immediate guidance and assistance from experts through the app’s integrated video call feature.

  • Emergency Response: Over 700 users accessed emergency services directly via the app for urgent assistance.

  • Specialized Help: Mental health support, legal advice, and emergency aid are ensured through a collaborative effort between on-site psychologists and police officials at the Safe City headquarters.


Key Features for Citizen Safety:

  • Privacy Guaranteed: Users can register complaints and discuss sensitive issues with full confidence in their privacy and data protection.

  • Family Circle & Tracking: The app features a “Family Circle” and location-sharing tool, allowing youth to stay connected with their family members for added security.

  • Panic Button: A dedicated panic button is included for instant alerts during life-threatening or dangerous situations.

  • Resource Access: Users can quickly locate the nearest Wi-Fi hotspots and Police Khidmat Markaz (Police Facilitation Centers) through the app’s interface.

  • 15 Helpline Integration: All modern features of the emergency 15 helpline are seamlessly integrated into the application.

The spokesperson reiterated that the Punjab Safe Cities Authority remains committed to leveraging technology to protect the youth and provide them with a platform where they can seek legal and psychological help without hesitation.


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